Anna works as a maid for Jim and Cindy Walsh. At the beginning, Anna speaks only Spanish and Cindy does not, so they have trouble communicating. Cindy wanted to dismiss Anna, as she did not find hiring a maid for the household necessary. Anna ends up staying and eventually learns English, so she can talk with the Walshes, who do not learn to speak Spanish. Cindy and Anna get on quite well eventually, and at first Cindy enjoys Anna's company as she is new in town and doesn't have any friends. They do become friends and help Anna out when a teenager named Karla Montez is in danger and the Walshes offer to help shield her from it.
- Anna did not appear after season one and no explanation for her absence was given.